Concierge details

Jason Osborn is the concierge/building manager for The Bank, and will be happy to help you with any query you may have. His contact details are shown below;

Tel: 07719 517723


Management company

Birmingham Property Resi Ltd.

Managing agent

KWB Property Management Ltd,
Lancaster House,
67 Newhall Street,
B3 1NQ

Tel: 0121 233 2330




Please see below the signed service charge accounts for 1 July to 31 December 2018

31.12.18 accounts – SIGNED

Service charge budget:

– Service Charge Budget 2018

– Service Charge Budget 2019

Service charge payments

All service charge payments should be made to:

Sort code – 20-07-89
Account number – 70340065
Bank – Barclays Bank Plc

Please remember to state your Tenant Reference on all payments made.


For any sales information, click here.

Residents manual

– Residents Manual


There is no parking at The Bank development, the nearest available parking can be found at Q-Park in Brindleyplace, located 3 minutes’ walk from the apartments.

Bike storage

All bicycles must be kept, at owners’ risk, in the allocated bike store at the side of the development. The bike store is accessed using permitted door fobs. To have a door fob reprogrammed to allow bike store access, contact the concierge. Please note: the bike store must not be used to store other items such as prams.

Deliveries and access arrangements 

All delivery and access arrangements are made at a resident’s own risk; however, residents are advised to inform the concierge of any arrangements and timings. Deliveries can be received by the concierge, with prior notice and can be stored for up to 7 days.

Parcels received by the concierge are stored in a locked office and can only be collected when the concierge is on duty from 8.30—17.30 Monday to Friday. Any parcels not collected within 7 days will be returned to sender with the relevant courier by the concierge.


Monitored CCTV surveillance is in place across the key parts of the development’s communal areas.

Smoking and alcohol policy

Smoking is not permitted inside the internal communal areas or anywhere within the perimeter of the development, including under the arch. The drinking of alcohol and use of substances is also not permitted in any of the communal areas.

Animals policy

No pets are permitted inside the building without the express permission of the building management team.


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