IN THE EVENT OF AN EMERGENCY, PLEASE USE THE CONTACT DETAILS BELOW

Communal areas

We can only deal with issues to the shared communal and structural areas of the development. In the first instance speak to the concierge or contact us.

Office hours Mon—Fri, 09.00—17.30.

Call 0121 233 2330

Out of these working hours, our Emergency Help Desk number is:

0121 362 4632

---

Fire

The emergency services must be immediately contacted direct in the event of any fire or smoke being detected:

999

---

Individual dwellings

Each owner is responsible for their own individual dwelling. If you are a tenant please contact your immediate landlord or letting agent.

---

Access

For issues relating to the intercom, please speak to the concierge.

---

Water

Severn Trent Water can be contacted 24/7 in an emergency on the following number:

Call 0800 783 4444

---

Lift

In the event of a passenger entrapment, please press and hold the alarm button which will connect to the lift contractor who will attend site as soon as possible.

In the event of a lift breakdown please speak to the concierge.